Redesigning the internal platform of Indra Technologies

Role

UI & UX design

Team

MakeGood Design

Sector

Contract | Environmental tech

The Client

Indra Technologies create EV chargers and Dynamo is their internal tool. It is used for customer support, reviewing live data, creating reports and installations.

The Challenge

The platform Dynamo is used daily by different teams but due to convoluted user journeys, a confusing overall structure and inconsistent UI, users were finding it increasingly difficult. These became the main areas I focused on improving.

Steps taken
I undertook a process involving auditing, user interviews, data discovery and user journey development. This was followed by creating a revised site map, wireframes and prototyping leading to new ideas 
and approaches that relieved our users pain points. With a new structure and navigation in place I created an improved UI to that was user-friendly, inviting and consistent.

Scarlet has been a joy to have on the team for the last six months. She took this really complex, and sometimes challenging project from discovery right through to beautiful finished visual concepts. She quickly became a valued member of the product team, collaborating well with developers, researchers and our product manager. We’d love to work with her again at some point!

Megan Sayers, Make Good Design Co-Founder

The Outcome

After a thorough process of UX exploration and UI design the new Dynamo design now serves its users creating a simpler and more enjoyable experience. Creating a tool that can serve multiple users with different needs can be a complicated process.

But we were able to narrow in on the shared pain points and create solutions that simplified the overall experience. Focusing on search, the table experience, exporting and allowing the user to move between data points and creating a consistent UI has vastly improved the tool.
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